The real reason for communication failures is often the lack of awareness of what is really happening. If you understand what level your challenges truly are and what you are communicating about, whether it is content or structure, you are then able to deal with the real issues. This article will look at the issues of content.
Content issues:
- Discussing more than one topic
- Referencing past issues
- Changing the topic
- Assumptions and unspoken expectations
- Consciously hiding important information
- Adding different seemingly similar situations or topics